In general, we provide free shipping to all areas in Hong Kong, Kowloon and New Territories for orders over HK$300. However, Discovery Bay, Ma Wan, Tung Chung, Lantau Island and Outlying Island are some exceptions:
Ship to Discovery Bay, Ma Wan, Tung Chung, Lantau Island & Outlying Islands
Please contact our staffs. EMAIL : email@example.com or WhatsApp (852) 9015 0444
Ship to Walk-up Buildings
If you live in a walk-up building or if there is no direct lift access, the shipment will need to be picked up on ground floor.
Ship to Village Houses
For locations that cannot be directly reached by car, the shipment will need to be picked up at the nearest parking area
Delivery Schedule and Times:
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items. Our standard shipping time will be 2-4 working days from the date of your order for Hong Kong Island, Kowloon and the New Territories. Deliveries to Islands and more remote places of HK may take up to 5 days. Please contact us to get an estimate for delivery time or to request expedited delivery. We will contact you before delivery.
Our couriers deliver from Monday to Saturday. Sunday is sacred, for hitting that snooze button and taking long walks with loved ones. Orders will be processed on the next working day.
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When registering with www.freesiaonline.com.hk, we will ask for some contact information, such as your name and email address. We will use this information from the registration form to send you information about our company and some of our partners.
When you order from our site, we request your, name, email address, mailing address, telephone number, credit card number and expiration date. This information allows us to process, fulfill and alert you to the status of your order. www.freesiaonline.com.hk may use this information about your purchases to enhance your shopping experience by notifying you of special promotions, functionality changes and new services that we think you will find valuable. You may choose to remove yourself from this list at any time. To be removed from this list, send and e-mail to our Contact us page and title your e-mail "No Promotions." We may also monitor customer traffic patterns and site usage to help us develop the design and layout that best suits our customers.
We reserve the right to use aggregated, anonymous data about our users as a group. For instance, we might report to potential advertisers that a certain percentage of our users are interested in parrot behavior, based on online surveys or other requests
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